Everything you need to know about receiving your orders
To receive an order, show the barcode or digital code. Inspect the factory packaging before opening. If there's mica, seal, or fishing line, you cannot open it before receiving.
Storage Period:
14 days. Cannot be extended.
Requires a barcode or digital code for each order. Restrictions apply: max 15kg, 55×40×32 cm, up to 150,000 rubles.
The courier will call 20-60 mins before arrival. ID is required for 18+ items. Cannot deliver large items, jewelry, or pharmacy items.
Floor lifting is free for LVA courier delivery. For partner couriers, it may be paid starting from 299 rubles.
Requires ID and notice. 15 days storage. Max 10kg.
You can try on clothes or shoes and keep only what fits. Underwear and hosiery cannot be tried on.